Shipping policy

Thank you for shopping with Blue Lotus 🌸

We’re committed to delivering your order as quickly and safely as possible. Please read our shipping policy below to understand how your order will be processed.

📦 Processing Times

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. In such cases, we will communicate any significant delays via email.

🌍 Shipping Times & Rates

We offer worldwide shipping!

Region Estimated Delivery Time Cost
United States 5–10 business days Calculated at checkout
Canada 7–14 business days Calculated at checkout
Europe 7–14 business days Calculated at checkout
Rest of World 10–20 business days Calculated at checkout

Note: Delivery times may vary depending on your location and customs clearance.

🚚 Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. Please allow up to 48 hours for the tracking information to become available.

🧾 Customs, Duties & Taxes

Blue Lotus is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

❗ Delays & Issues

We are not liable for shipping delays caused by:

  • Weather conditions

  • Incorrect addresses

  • Customs delays

  • Postal service issues

If you haven’t received your order within 30 days, please contact us at [support@imaginalbiotech.com] for assistance.

📬 Shipping Address

Please double-check your shipping address before placing your order. We are not responsible for packages delivered to the wrong address due to customer error.

💙 Questions?

If you have any questions or concerns about your order, feel free to reach out to our support team at [support@imaginalbiotech.com]. We're happy to help!

Let me know if you'd like to adjust anything based on your products, fulfillment location, or shipping methods.