Contact information
We’d love to hear from you! Whether you have a question about your order, need help with a product, or just want to share feedback — we’re here for you.
📧 Email Support
For all inquiries, please reach out to us at:
support@imaginalbiotech.com
Our customer support team is available Monday to Friday, 9 AM – 5 PM (PST). We do our best to respond to all messages within 24–48 hours.
🛒 Order & Shipping Questions
If you're contacting us about an order, please include your order number in the message so we can assist you as quickly as possible.
📦 Returns & Exchanges
For information on returns, please visit our Return policy page, or email us directly.
Thank you for choosing Blue Lotus — we appreciate your trust and support!